Date : 28th September 2006
Time : 12 noon
Venue : Apartment Murni
As been mentioned by Pn. Ros, for week 13 we going to have a finalize presentation on our project. So group FOUR-T have make a meeting to discuss about the content of the presentation later on and also dividing the task to each members. Ziera, as the group leader lead the meeting.All member attend the meeting and gave full cooperation. We also have dicided to choose Hanani and Ziera as the presenter for our group. Hope this finalize presentation will run moothly and according to the time frame. We would like to wish best of luck to all for this final finding and hope everybody doing great in presentation. ('',)
Friday, September 28, 2007
Saturday, September 22, 2007
P r o g r e s s : W E E K 11
Date : 19th September 2007
Time : 4 pm
Venue : Classroom
Within this class hour we have been asked by Pn. Ros to discuss a case study about Electronic Supply Chain Management (ESCM) within small company in Tasmania. This discussing invovled all the group members and we have divided the task according to the number of question that related to the case study. Every member give full cooperation, as we manage to complete the draft within 1 and half hour given time. This case study is really gave us an overview about when and how reengineering process need to be in place when the effect of implementing ESCM is not valuable enough without a full technical support from the human resource itself. There were many problems occur within the company as they (workers and manager) dont really familliar with the system.
As the task given to us, we need to summarize the business practice,identify the business process , identify the problems and come out with suggestion and conclusion and submit to Pn. Ros by 12 noon Friday.
Ends here for this post. ('',)
Time : 4 pm
Venue : Classroom
Within this class hour we have been asked by Pn. Ros to discuss a case study about Electronic Supply Chain Management (ESCM) within small company in Tasmania. This discussing invovled all the group members and we have divided the task according to the number of question that related to the case study. Every member give full cooperation, as we manage to complete the draft within 1 and half hour given time. This case study is really gave us an overview about when and how reengineering process need to be in place when the effect of implementing ESCM is not valuable enough without a full technical support from the human resource itself. There were many problems occur within the company as they (workers and manager) dont really familliar with the system.
As the task given to us, we need to summarize the business practice,identify the business process , identify the problems and come out with suggestion and conclusion and submit to Pn. Ros by 12 noon Friday.
Ends here for this post. ('',)
Friday, September 21, 2007
P r o g r e s s : W E E K 10
Date : 13rd September 2007
Time : 10 am
Venue : Murni's Apartment
For week 10 , we meet up and have a meeting to complete the template as we have to submit to Pn. Ros on Friday. We also make some clarification on the process of what we going to reengineer later to suit the template so that we are not making a mistake later on.
Time : 10 am
Venue : Murni's Apartment
For week 10 , we meet up and have a meeting to complete the template as we have to submit to Pn. Ros on Friday. We also make some clarification on the process of what we going to reengineer later to suit the template so that we are not making a mistake later on.
Friday, September 7, 2007
P r o g r e s s : W E E K 9
Date : 6th September 2007
Time : 4 pm
As schedule in subject outline for week 9 , presentation series will take place within the class hour for both Wednesday and Thursday. Our group, Four-T as the first presenter on Thursday. The presentation mainly consist the progress report for our class project also little flashback on the backgorund of the subject. In the presentation , we also need to define the subject business process that we plan to reengineer. This include the flow of the business process and the problems occur within it. As mention in the previous entry before, our group decide to focus in the subject iventory method. As analyzing process took place we come out with several problem that occur in the iventory system.
As for now we will have another meeting for completing the assumption surfacing template that need to be submit to Pn.Ros next Thursday. Ends here.We will updates later for the next progress. (",)
Time : 4 pm
As schedule in subject outline for week 9 , presentation series will take place within the class hour for both Wednesday and Thursday. Our group, Four-T as the first presenter on Thursday. The presentation mainly consist the progress report for our class project also little flashback on the backgorund of the subject. In the presentation , we also need to define the subject business process that we plan to reengineer. This include the flow of the business process and the problems occur within it. As mention in the previous entry before, our group decide to focus in the subject iventory method. As analyzing process took place we come out with several problem that occur in the iventory system.
As for now we will have another meeting for completing the assumption surfacing template that need to be submit to Pn.Ros next Thursday. Ends here.We will updates later for the next progress. (",)
Wednesday, September 5, 2007
P r o g r e s s : W E E K 7
Date : 22nd August 2007
Time : 4 pm
For this week seven, we've been moved toward chapter 4 : Detailed process Design. In this particular chapter , there are three key component that consist in redesign process stage:
i) process structure
ii) technology structure
iii)organization structure
For technology structure we have been given a task to complete within the class and group presented will be given 1 bonus mark. So this task actually took us to clearly understand the support of potential technology in redesign process . See attachment below.
Time : 4 pm
For this week seven, we've been moved toward chapter 4 : Detailed process Design. In this particular chapter , there are three key component that consist in redesign process stage:
i) process structure
ii) technology structure
iii)organization structure
For technology structure we have been given a task to complete within the class and group presented will be given 1 bonus mark. So this task actually took us to clearly understand the support of potential technology in redesign process . See attachment below.
Thursday, August 16, 2007
P r o g r e s s : W E E K 6
Date : 15th August 2007
Venue : Classroom
For this week, we are being asked by Pn. Ros to apply surfacing assumption template to the particular business process running in the subject business activity. As for our group , we had choose the boutique's inventory system among some other activities within the boutique that we had list. we need to conduct the Inventory into five template which is What , Why, When, Where and How.All group members give full co-operation.
Date : 16th August 2007
Venue : Apartment Murni
Time : 10.30 am
Result to the imcomplete task given by Pn. Ros in the class the day before, we gathering up to make meeting to settle the task. All members attends the meeting and give full participation.
Venue : Classroom
For this week, we are being asked by Pn. Ros to apply surfacing assumption template to the particular business process running in the subject business activity. As for our group , we had choose the boutique's inventory system among some other activities within the boutique that we had list. we need to conduct the Inventory into five template which is What , Why, When, Where and How.All group members give full co-operation.
Date : 16th August 2007
Venue : Apartment Murni
Time : 10.30 am
Result to the imcomplete task given by Pn. Ros in the class the day before, we gathering up to make meeting to settle the task. All members attends the meeting and give full participation.
Sunday, August 12, 2007
P r o g r e s s : W E E K 5 part 2
Time : 9th August 2007
Day : Thursday
Activity :
Interviewing Session
Time : 11.30 – 12.30 pm
Venue : Emas Sutera Boutique
1. Before we began the interview session, our group leader, Ziera Syilani gave a brief review to the owner of the boutique about the information that we need as well as our project planning regarding this assignment.
2. We had a chance to interview the owner of the boutique, Puan Hajah Zaleha Ahamad and her husband, Tuan Haji Zulkifli Bin Haji Long who is also her business partner.
3. This interview session was lead by Ziera and was assisted by other group members as well. Moreover, we also got a chance to take a few photos along that interview sessions including the boutique’s interior.
4. Furthermore, we managed to complete the first portion of our interview which related to the topic ‘Introduction To Sutera Emas Boutique’ consisting:-
a. Company’s profile
i. History
iii. Business activity
MISC
Day : Thursday
Activity :
Interviewing Session
Time : 11.30 – 12.30 pm
Venue : Emas Sutera Boutique
1. Before we began the interview session, our group leader, Ziera Syilani gave a brief review to the owner of the boutique about the information that we need as well as our project planning regarding this assignment.
2. We had a chance to interview the owner of the boutique, Puan Hajah Zaleha Ahamad and her husband, Tuan Haji Zulkifli Bin Haji Long who is also her business partner.
3. This interview session was lead by Ziera and was assisted by other group members as well. Moreover, we also got a chance to take a few photos along that interview sessions including the boutique’s interior.
4. Furthermore, we managed to complete the first portion of our interview which related to the topic ‘Introduction To Sutera Emas Boutique’ consisting:-
a. Company’s profile
i. History
- This boutique was originally started on Nov 14th, 1996 at Medan in front of Masjid An-Nur, Bandar Baru Bangi. On 2004, it moves to WARTA and officially run their business there untill now.
ii. Organizational structure
- The organizational structure are as follows:-
iii. Business activity - Selling traditional and national attire up to professional office workers attire.
- Supplier to small retailer.
b. Staff
i. Staff recruitment: -
- Currently, there are two ways of staff recruitment.
A) Job Advertisement
Company advertises the job offer.
Conduct interview session.
If PASS --> become a staff of the boutique.
B) Resource the people from Baitulmal to become their staffs.
ii. Qualification
- Skills are much important rather than qualifications.
- But it was a bonus if a staff has high qualifications with good skills.
iii. Staff evaluation
- The basic salary for each staffs is RM600. After three months, the payment will be increasing based staff's performance and self-improvement.
- They conduct in-house training and day-to-day briefing for their staffs. It includes the topics to sharpening the soft-skills, attitude, paradigm and etc. Still, the scopes can be flexible depending to situations.
iii. Number of staff
- In prior, there are 10 staffs worked for this boutique. Meanwhile, it seems to be overloaded since the space can not accommodate the high number of staffs. So, they reduced 6 staffs and operate the business with 4 staffs leading by Tuan Haji and Puan Hajah.
c. Customer.
i.Targeted customer
- They have wide range of customer, from child to adult.
- They also have lot regular customer.
d. Competition in terms of business locations
- Originally the location of the boutique was strategic according to the WARTA's lot. Then after a year there were many other shops and stall hidden up the location of the boutique.
5. Overall, this interview session was held successfully. The boutique management gave us a very good co-operation by providing us with the information we need. * Every group member need to do some analysis regarding the interview sessions and the task to collect and edited the information gathered was given to Nurhanani, Faraziana dan Nur Suhaida.
MISC
Tuesday, August 7, 2007
P r o g r e s s : W E E K 5
Date : 06th August 2007
Subject : 3rd Meeting Report
Time : 12 – 1pm
Venue : Apartment Murni 3
Contents:
Every group member need to prepare a few questions for the interviewing sessions where the best questions will be selected. A discussion part was conducted in order to ensure that the selected questions are appropriate and relevant to our scope which is the Introduction to ‘Sutera Emas Boutique’.
The questions were divided into 4 main scopes which are:-
1)The company’s profile
2)The customer
3)The staff
4)The competition in terms of their business rivals and locations.
The delegation of task was done by the group leader. Every group member need to do the interviewing session based on the specified scope. Other delegated task such as voice recording as well as photo and note taking during the interviewing sessions was also being divided.
The delegated task for this week’s are:
a.Preparing for the meeting report.
b.Preparing for the interview report.
c.Editing the report.
d.Updating the blog.
Friday, August 3, 2007
P r o g r e s s : W E E K 4
Date : 3rd August 2007
Subject : Weekly Progress
For this week four we are supposely to resume visit to the site. Unfortunately we as group Four-T were not able to pay visit to the Emas Sutera Boutique due to some reasons. So the time given
to visit site, we tuned it to group meeting and discussion. Below are the details of the meeting:
Date : 2nd August 2007
Time : 11.30 am
Venue : Murni Apartment
Group leader, Ziera Syilani lead the meeting in order to have a view about what we all the members need to come out later. Brainstorming session take place in the first round where we are discussing about the scope of questions that we all need to come out to complete the interviewing session later on also to gather the information. We have seperating the phase
of the scope into four major part. They include :
1) Introduction To 'Butik Emas Sutera'
This area will consist questions on the boutique's background that will represent the boutique itself. The information gathering will be based on company's profile such as the date of establihment, business activities and also the owner of the boutique. Also in this area there will a questions on the company's business environment that going to touch on their product, service, supplier and customer also how was their condition of current management of the boutique. Last from this part will be about the feedback from their customer.
2)Business Activities
This part we will go further into the business activities. The business process reengineering process start here where the first step,process mapping will take place. Ideas of what kind of input that we going to have after the interview is based on questions about the effectiveness, efficiency also the limitation of current business activities.we also will ask about the flow of the business process, the risk, problem solving, envisioning and not to forget the security things.
3)Business Redesign
4)Building The Supporting Information System.
* Number three and four will be brainstorm further in the next meeting and i will post the updates later.
Will ends here for this post and we will updates with new progress in the next session. (",)
Subject : Weekly Progress
For this week four we are supposely to resume visit to the site. Unfortunately we as group Four-T were not able to pay visit to the Emas Sutera Boutique due to some reasons. So the time given
to visit site, we tuned it to group meeting and discussion. Below are the details of the meeting:
Date : 2nd August 2007
Time : 11.30 am
Venue : Murni Apartment
Group leader, Ziera Syilani lead the meeting in order to have a view about what we all the members need to come out later. Brainstorming session take place in the first round where we are discussing about the scope of questions that we all need to come out to complete the interviewing session later on also to gather the information. We have seperating the phase
of the scope into four major part. They include :
1) Introduction To 'Butik Emas Sutera'
This area will consist questions on the boutique's background that will represent the boutique itself. The information gathering will be based on company's profile such as the date of establihment, business activities and also the owner of the boutique. Also in this area there will a questions on the company's business environment that going to touch on their product, service, supplier and customer also how was their condition of current management of the boutique. Last from this part will be about the feedback from their customer.
2)Business Activities
This part we will go further into the business activities. The business process reengineering process start here where the first step,process mapping will take place. Ideas of what kind of input that we going to have after the interview is based on questions about the effectiveness, efficiency also the limitation of current business activities.we also will ask about the flow of the business process, the risk, problem solving, envisioning and not to forget the security things.
3)Business Redesign
4)Building The Supporting Information System.
* Number three and four will be brainstorm further in the next meeting and i will post the updates later.
Will ends here for this post and we will updates with new progress in the next session. (",)
Friday, July 27, 2007
P r o g r e s s : W E E K 3
N E W S U B J E C T
Date : 26th July 2007
Time : 11 am – 1.30 pm
After failed with the stationery , we all group Four-T decided to go on details with the Boutiques. Thursday, the day where we off to site within the class hour , we all the five members make a site visit and approaching the boutique. Same thing happened when the boss of each shop were not around. Then we decided to broaden the scope of subject area to Kompleks Bangi Utama (WARTA).We found some Boutiques does not want to give co-operation after we explaining the purpose of we were there . This would be regarding to the time consuming and also factor of like bringing up their business process secret to the air. Then lastly, Alhamdulillah, eventually we found one boutique that agreed to be our subject.
We have decided to work on Emas Sutera Boutique located at Kompleks Bangi Utama (WARTA).Today, we meet the owner of the boutique, Puan Hajah Zaleha bt.Haji Ahamad to have a discussion about the project scope and activities schedule. Also, we have been brief about some regulations that need to be followed along this project accomplishment. They include:
1) Meeting by an appointment.
2) No sleeping partner.
3) Discussion will be conducted using the win-win situation.
Work Scheduled
There are a few things that remain to be done:
1) Prepare a formal letter and a *schedule of activities for this study. (PIC: Ziera and Ziana)
2) Update blog for the weekly activities. (PIC: Suhada)
3) Conduct a brainstorming session. (PIC: Ziera)By default: - Tuesday, 31 July 2007, 11-12pm. Any amendment will be informed soon.
4) Prepare the questions for interviewing session. (PIC: Suhaida and Hanani)
5) Make an appointment with Puan Hajah Zaleha for the second meeting. (PIC: Faraziana)
By default: - Thursday, 2 August 2007, 11.00am. Any amendment will be informed soon.
C O N C L U S I O N
We realised that being conducting with outside or realworld people is the most challenging part in this project. After gone through all the spots, we can make conclusion that many of the problems occured because of low skills of convincing people and surely the boss were not around when we need them most (",). Thank you to the all supports through out this week. We will find some time to resume visit to Emas Sutera Boutique next week and posting the progress report to you.Special thanks to Emas Sutera owner, Puan Hajah Zaleha bt. Haji Ahamad for the time spending on our project explanation also the co-operation.
* We will enclosed the activities schedule soon.
Credit: Thanks a lot for your great co-operation.! :)
Date : 26th July 2007
Time : 11 am – 1.30 pm
After failed with the stationery , we all group Four-T decided to go on details with the Boutiques. Thursday, the day where we off to site within the class hour , we all the five members make a site visit and approaching the boutique. Same thing happened when the boss of each shop were not around. Then we decided to broaden the scope of subject area to Kompleks Bangi Utama (WARTA).We found some Boutiques does not want to give co-operation after we explaining the purpose of we were there . This would be regarding to the time consuming and also factor of like bringing up their business process secret to the air. Then lastly, Alhamdulillah, eventually we found one boutique that agreed to be our subject.
We have decided to work on Emas Sutera Boutique located at Kompleks Bangi Utama (WARTA).Today, we meet the owner of the boutique, Puan Hajah Zaleha bt.Haji Ahamad to have a discussion about the project scope and activities schedule. Also, we have been brief about some regulations that need to be followed along this project accomplishment. They include:
1) Meeting by an appointment.
2) No sleeping partner.
3) Discussion will be conducted using the win-win situation.
Work Scheduled
There are a few things that remain to be done:
1) Prepare a formal letter and a *schedule of activities for this study. (PIC: Ziera and Ziana)
2) Update blog for the weekly activities. (PIC: Suhada)
3) Conduct a brainstorming session. (PIC: Ziera)By default: - Tuesday, 31 July 2007, 11-12pm. Any amendment will be informed soon.
4) Prepare the questions for interviewing session. (PIC: Suhaida and Hanani)
5) Make an appointment with Puan Hajah Zaleha for the second meeting. (PIC: Faraziana)
By default: - Thursday, 2 August 2007, 11.00am. Any amendment will be informed soon.
C O N C L U S I O N
We realised that being conducting with outside or realworld people is the most challenging part in this project. After gone through all the spots, we can make conclusion that many of the problems occured because of low skills of convincing people and surely the boss were not around when we need them most (",). Thank you to the all supports through out this week. We will find some time to resume visit to Emas Sutera Boutique next week and posting the progress report to you.Special thanks to Emas Sutera owner, Puan Hajah Zaleha bt. Haji Ahamad for the time spending on our project explanation also the co-operation.
* We will enclosed the activities schedule soon.
Credit: Thanks a lot for your great co-operation.! :)
Thursday, July 26, 2007
P r o g r e s s : W E E K 2
F I N D I N G S U B J E C T
After explanation and instruction by Pn. Rosnafisah within the class about things that we all have to do, we group Four-T right away start to discuss the aim subject that we are going to research on. After awhile we come into conclusion to have two kind of business area :
1) Stationery
2) Boutique
For the subject finding we have divided the group into two to go and have a rough view on both business area.For Stationery person in charge were Ziera and Suhada , and for Boutique person in charge were Faraziana and Suhaida.
1) Stationery
Date : 22nd July 2007
Time : 6 pm
Venue : Section 8, Bangi
Ziera and Suhada has target Rythm Stationery to be their subject.During the weekend they made the first visit to the shop and try to make an agreement with that stationery.Start with explaining the purpose of their visit to the stationery workers.Unluckily the boss was not around. Then they took the stationery contact number to come another time.
Date : 24th July 2007
Time : 12 noon
On Tuesday they went to the stationery again and have been informed that the boss is in but she is busy. The workers also said that it is difficult to have their stationery to be the subject due to the busiest of the boss.
2) Boutique
Date : 20th 2007
Time : 3 pm
Venue : Section 8, Bangi
In order to get a subject for this project, Faraziana and Suhaida have done a survey in a business outlet at Section 8, Bangi.The focus is mainly on boutique business.They have done a survey on five boutique outlets altogether. However, the top three of our choices are as followings:-
• g’s vougueLot 1.15, Level 1,Complex PKNS Bangi,Bandar Baru Bangi.43650, Selangor.
• Impian Ulfa EnterpriseNo. 161, Jalan 8/1,Seksyen 8,43650, Bandar Baru Bangi.Selangor.
• House Of TextileDown Town CollectionLot 1-16, Tingkat 1,Kompleks PKNS,Jalan Pusat Bandar,43659, Bandar Baru Bangi.Selangor.
Among these three outlets, only one outlet will be our main choice as the subject for this project.
After explanation and instruction by Pn. Rosnafisah within the class about things that we all have to do, we group Four-T right away start to discuss the aim subject that we are going to research on. After awhile we come into conclusion to have two kind of business area :
1) Stationery
2) Boutique
For the subject finding we have divided the group into two to go and have a rough view on both business area.For Stationery person in charge were Ziera and Suhada , and for Boutique person in charge were Faraziana and Suhaida.
1) Stationery
Date : 22nd July 2007
Time : 6 pm
Venue : Section 8, Bangi
Ziera and Suhada has target Rythm Stationery to be their subject.During the weekend they made the first visit to the shop and try to make an agreement with that stationery.Start with explaining the purpose of their visit to the stationery workers.Unluckily the boss was not around. Then they took the stationery contact number to come another time.
Date : 24th July 2007
Time : 12 noon
On Tuesday they went to the stationery again and have been informed that the boss is in but she is busy. The workers also said that it is difficult to have their stationery to be the subject due to the busiest of the boss.
2) Boutique
Date : 20th 2007
Time : 3 pm
Venue : Section 8, Bangi
In order to get a subject for this project, Faraziana and Suhaida have done a survey in a business outlet at Section 8, Bangi.The focus is mainly on boutique business.They have done a survey on five boutique outlets altogether. However, the top three of our choices are as followings:-
• g’s vougueLot 1.15, Level 1,Complex PKNS Bangi,Bandar Baru Bangi.43650, Selangor.
• Impian Ulfa EnterpriseNo. 161, Jalan 8/1,Seksyen 8,43650, Bandar Baru Bangi.Selangor.
• House Of TextileDown Town CollectionLot 1-16, Tingkat 1,Kompleks PKNS,Jalan Pusat Bandar,43659, Bandar Baru Bangi.Selangor.
Among these three outlets, only one outlet will be our main choice as the subject for this project.
Thursday, July 19, 2007
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